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Kelli Vrla, B.B.A., B.A., C-CSP

Founder of EngageYOUniversity.com, Kelli V helps healthcare pros boost staff engagement, diminish distractions, and delight patients with WOW NOW best practices. Kelli V is a Certified Speaking Professional and active member of the National Speakers Association (NSA) for over 20 years, where she has served on the Board of Directors for the North Texas Chapter. Kelli V energized listeners as a morning drive host on the nation’s first all-women, all-talk radio station. Her current publications include: “Hit the Reset Button: Prevent Burnout and Quiet Quitting” and “Ready, Set, Engage: How to Tap in, Tune in an Turn on Your Workforce!” Conflict of Interest: None listed.

COURSE SCHEDULE

Friday, April 12

Stress Busting with Humor: Focus Pocus to Stay Productive

9 - 10:30 AM
1.5 CDE Credits – DDS, DH, DA, AUX

Communication Excellence: It's All in HOW we Say It

10:45 AM - 12:15 PM
1.5 CDE Credits – DDS, DH, DA, AUX

How to Handle Change Before Change Handles You, Your Team, and Your Patients: Cool Amidst the Chaos

2 - 3:30 PM
1.5 CDE Credits – DDS, DH, DA, AUX

Superior Recovery Techniques with Difficult and Demanding Patients

3:45 - 5:15 PM
1.5 CDE Credits – DDS, DH, DA, AUX

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