Creating Leaders in Your Practice: 3 Key Systems to a Perfect Team

Friday, April 22

1:30 - 5 PM

3 CDE Credits – DDS, DH, DA, AUX

About the Course

Systems and great teams go hand in hand. During this course, learn three key systems to build your perfect team. First is hiring. We will discuss advertising, interviewing and on-boarding protocols to ensure you have the perfect candidate. Second is retention. Having a team you enjoy working with can make your days exceptional. Let’s talk about team building, education and motivation. Third is termination. Is the wrong person on the bus? Make sure you have the right verbal skills, an empathizing attitude and proper documents to make the process less stressful.

This session will enable participants to:
•Prepare for hiring, onboarding and training new team members
•Ensure you have the tools in place to maintain and retain a happy team
•Gain confidence when the time comes to let employees go


Laci Phillips

Laci discovered at an early age her true passion for speaking and entertaining audiences. As a founding partner at Practice Dynamics she combines her knowledge of dentistry with passion for teams to deliver customized coaching, workshops and speaking events throughout the country. Laci began her road to coaching as a chairside assistant while going to college to pursue a dream of one day having her own talk show. While working her way to the business side of dentistry, she was fortunate to learn from top industry professionals. The experience gained on this journey gives her unique insight into the technology and business side of dentistry. The experience of working in high tech offices, as well as high-end cosmetic practices, has instilled in her the passion and the knowledge to coach dental teams on their journey to excellence. Balancing coaching dental teams with her speaking career is a dream come true. Each time she takes the stage her passion for dentistry and the dental team comes to life in her words and the lessons she teaches. Practice Dynamics specializes in coaching teams to reach their goals through balance-driven success using systems, teams and technology.

Conflict of Interest: None reported

Laci Phillips